cloudflare为应对新型冠状病毒，CEO马修•普林斯今向全球用户发送致全球用户的一封信
北京时间2020年3月13日上午，cloudflare创始人、首席执行官CEO马修•普林斯（Matthew Prince）向全球所有的cloudflare用户的注册邮箱中发送了一封群发邮件，内容涉及cloudflare为应对COVID-19（2019-NCOV/2019新型冠状病毒）在全球的蔓延而采取的技术上的应对措施。比如受到美国疫情影响旧金山总部办公室以及全球其他cloudflare分中心办公室临时调整为居家办公，以及为应对意大利等国的病毒大面积爆发方面在互联网流量长期处于高峰的情况下临时增加CDN流量调度，还有为应对其他国家远程办公所带来的流量压力而临时增加带宽和应对由冠状病毒所引发的钓鱼和黑客网络攻击等等官方的一些措施的介绍。cloudflare企业与个人的使用措施略有不同，详情登录官网了解更多内容。
cloudflareCEO马修•普林斯致全球用户的一封信（English/简体中文）
This email was sent to all Cloudflare customers a short while ago
From: Matthew Prince(matthew@cloudflare.com)
Date: Thu, Mar 12, 2020 at 4:20 PM UTC-5 / Thu, Mar 12, 2020 at 9:20 PM UTC / Fri, Mar 13, 2020 at 5:20 AM UTC+8
Subject: Cloudflare During the Coronavirus Emergency
We know that organizations and individuals around the world depend on Cloudflare and our network. I wanted to send you a personal note to let you know how Cloudflare is dealing with the Coronavirus emergency.
First, the health and safety of our employees and customers is our top priority. We have implemented a number of sensible policies to this end, including encouraging many employees to work from home. This, however, hasn’t slowed our operations. Our network operations center (NOC), security operations center (SOC), and customer support teams will remain fully operational and can do their jobs entirely remote as needed.
Second, we are tracking Internet usage patterns globally. As more people work from home, peak traffic in impacted regions has increased, on average, approximately 10%. In Italy, which has imposed a nationwide quarantine, peak Internet traffic is up 30%. Traffic patterns have also shifted so peak traffic is occurring earlier in the day in impacted regions. None of these traffic changes raise any concern for us. Cloudflare’s network is well provisioned to handle significant spikes in traffic. We have not seen, and do not anticipate, any impact to our network’s performance, reliability, or security globally.
Third, we are monitoring for any changes in cyberthreats. While we have seen more phishing attacks using the Coronavirus as a lure, we have not seen any significant increase in attack traffic or new threats. Again, our SOC remains fully operational and is continuously monitoring for any new security threats that may emerge.
Finally, we recognize that this emergency has put strain on the infrastructure of companies around the world as more employees work from home. On Monday, I wrote about how we are making our Cloudflare for Teams product, which helps support secure and efficient remote work, free for small businesses for at least the next six months:
As the severity of the emergency has become clearer over the course of this week, we decided to extend this offer to help any business, regardless of size. The healthy functioning of our economy globally depends on work continuing to get done, even as people need to do that work remotely. If Cloudflare can do anything to help ensure that happens, I believe it is our duty to do so.
If you are already a Cloudflare for Teams customer, we have removed the caps on usage during this emergency so you can scale to whatever number of seats you need without additional cost. If you are not yet using Cloudflare for Teams, and if you or your employer are struggling with limits on the capacity of your existing V/P/N or Firewall, we stand ready to help and have removed the limits on the free trials of our Access and Gateway products for at least the next six months. Cloudflare employees around the world have volunteered to run no-cost onboarding sessions so you can get set up quickly and ensure your business’ continuity.
Details: https://developers.cloudflare.com/access/about/coronavirus-emergency/
Sign up for an onboarding session: https://calendly.com/cloudflare-for-teams/onboarding
Thank you for being a Cloudflare customer. These are challenging times but I want you to know that we stand ready to help however we can. We understand the critical role we play in the functioning of the Internet and we are continually humbled by the trust you place in us. Together, we can get through this.
—
Matthew Prince
Co-founder & CEO
Cloudflare ( www.cloudflare.com )
此电子邮件不久前已发送给所有Cloudflare客户
发件人：Matthew Prince(matthew@cloudflare.com)
日期：2020年3月12日星期四16:20（美国东部时间EST）/ 2020年3月12日星期四21:20（格林尼治时间GMT）/ 2020年3月13日星期五05:20（北京时间CST）
主题：冠状病毒紧急事件中的云应对
我们知道全世界的组织和个人都依赖于Cloudflare和我们的网络。我想给你发一封私人信件让你知道Cloudflare是如何处理冠状病毒紧急事件的。
首先，员工和客户的健康和安全是我们的首要任务。为此，我们实施了一系列明智的政策，包括鼓励许多员工在家工作。然而，这并没有减缓我们的行动。我们的网络运营中心（NOC）、安全运营中心（SOC）和客户支持团队将保持全面运作，并可以根据需要完全远程完成工作。
其次，我们正在全球范围内跟踪互联网使用模式。随着越来越多的人在家工作，受影响地区的高峰流量平均增加了约10%。在实行全国隔离的意大利，网络流量峰值增长了30%。流量模式也发生了变化，因此高峰流量在受影响地区出现在一天的早些时候。这些流量变化都没有引起我们的关注。Cloudflare的网络配置良好，可以处理流量的显著峰值。我们没有看到，也没有预料到对我们网络的性能、可靠性或安全性的全球影响。
第三，我们正在监测网络威胁的任何变化。虽然我们看到更多的钓鱼攻击使用冠状病毒作为诱饵，但我们没有看到任何攻击流量或新的威胁显著增加。同样，我们的SOC安全运营中心仍在全面运行，并不断监测可能出现的任何新的安全威胁。
最后，我们认识到，随着越来越多的员工在家办公，这一紧急情况给全球公司的基础设施带来了压力。周一，我写了关于我们如何制作Cloudflare for Teams团队产品的文章，该产品有助于支持安全高效的远程工作，至少在未来六个月内对小型企业免费提供：
随着本周紧急情况的严重性变得越来越清楚，我们决定延长这一报价，以帮助任何企业，无论规模大小。我们全球经济的健康运行依赖于继续完成的工作，即使人们需要远程完成这项工作。如果Cloudflare可以做任何事情来帮助确保这种情况的发生，我相信我们有责任这样做。
如果您已经是团队客户的Cloudflare，我们已经取消了在紧急情况下的使用上限，这样您就可以在不增加成本的情况下扩展到所需的任何位数。如果您尚未在团队中使用Cloudflare，并且如果您或您的雇主正在努力限制您现有V/P/N或防火墙的容量，我们随时准备提供帮助，并在至少未来六个月内取消了对我们的访问和网关产品免费试用的限制。全球各地的Cloudflare员工都自愿参加免费的入职培训，这样您就可以快速建立并确保业务的连续性。
详细信息：https://developers.cloudflare.com/access/about/coronavirus-emergency/
注册入职培训课程：https://calendly.com/cloudflare-for-teams/onboarding
感谢您成为Cloudflare的客户。现在是充满挑战的时刻，但我想让你知道，我们随时准备尽我们所能提供帮助。我们理解我们在互联网运作中所扮演的关键角色，并且我们不断被你对我们的信任所折服。我们可以一起度过难关。
—
马修•普林斯
联合创始人兼首席执行官CEO
Cloudflare（www.Cloudflare.com）
完整英文内容请访问 https://blog.cloudflare.com/cloudflare-during-the-coronavirus-emergency/
